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Terms & Conditions

Welcome to Raasnuma. By using or accessing our website, you agree to comply with the following terms and conditions. Please read them carefully before making any purchase.

1. General Terms

  • By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a guardian.
  • The products available on this website are intended for personal use only and not for resale.
  • We reserve the right to modify, update, or discontinue any part of the website or these terms without prior notice.

2. Product Information

  • All Ayurvedic products are formulated based on traditional knowledge and modern standards.
  • The information provided on the website, including product descriptions, benefits, and usage instructions, is for informational purposes only and should not be considered medical advice.
  • Always consult a healthcare professional before using any product, especially if you are pregnant, nursing, or on medication.

3. Orders and Payments

  • Every order placed on our website is subject to product availability and our acceptance.
  • Once an order is confirmed, you will receive an order confirmation email with details.
  • Payments can be made via credit/debit cards, UPI, net banking, or other available methods.
  • Raasnuma is not responsible for delays caused by payment gateway issues or bank processing.

4. Shipping and Delivery

  • We aim to dispatch orders within 24ā€“48 hours of confirmation, excluding holidays.
  • Delivery timelines depend on the destination and courier service.
  • For more details, please refer to our Shipping Policy page.

5. Cancellations, Returns, and Refunds

  • Order Cancellations: Allowed within 12 hours of placing the order, provided it has not been dispatched.
  • Returns: Only accepted for damaged, defective, or incorrect products.
  • Refunds: Processed within 7ā€“10 business days after approval.
  • For complete guidelines, please refer to our Return and Refund Policy.

6. User Account and Security

  • Users may be required to create an account to place orders or access certain features.
  • It is your responsibility to keep your account and password confidential.
  • Raasnuma will not be liable for any unauthorized account activity.

7. Intellectual Property

  • All content on this website, including text, images, logos, and product descriptions, is the intellectual property of Raasnuma and protected by copyright laws.
  • You may not copy, reproduce, or distribute any website content without prior written consent.

8. Limitation of Liability

  • While we strive to provide accurate information and quality products, Raasnuma is not liable for any:
  • Adverse reactions caused by product misuse.
  • Errors in product descriptions or pricing.
  • Delays in delivery due to third-party logistics.
  • Our responsibility is restricted to the purchase value of the product.

9. Privacy and Data Protection

  • Your personal information is collected, stored, and processed as per our Privacy Policy.
  • We do not sell or share customer data with third parties without consent.

10. Governing Law and Dispute Resolution

  • These terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts of your state.
  • We encourage customers to reach out to our customer support for resolving concerns amicably.

11. Coupon Terms & Conditions

  • Coupons are valid for a limited time only. Raasnuma reserves the right to modify or cancel coupons at any time.
  • The coupon offer will not be valid until it is applied to the qualifying item.
  • The coupon may only be used on www.raasnuma.com and in conjunction with the purchase of products shipped and sold by Raasnuma.
  • Not valid on products sold by third-party sellers or other e-commerce websites.
  • One coupon per customer only.
  • If items purchased with a coupon are returned, the coupon value may be subtracted from the return credit.
  • Applicable shipping and handling charges apply as per our Shipping & Returns Policy.
  • Offer valid while supplies last.
  • Void where prohibited.
  • Raasnuma has no obligation for payment of any tax in conjunction with the use of any coupon.
  • Consumers are responsible for applicable taxes related to coupon use.
  • Coupons are void if restricted or prohibited by law.

12. Contact Us

For any questions regarding these terms, please contact us:
šŸ“§ Email: info@raasnuma.com
šŸ“ž Phone: +91-9266600007